In an ideal world, employees would work closely with IT folks to ensure the security of their devices. But in reality, there’s often animosity between security teams and end-users. The lack of trust and collaboration undermines organizations’ efforts to enforce security policies. We need to change how we approach security from the ground up. Let’s look at why enforcing cybersecurity policies is so hard, how Honest Security flips the security script on its head, and how you can implement the principles of Honest Security to ensure compliance without rigid management that could erode employee trust.
Why It’s So Hard To Enforce Cybersecurity Policies
Simply put, security teams and employees aren’t rowing in the same direction. Security teams see themselves as a “fighting squad” and would do anything at all costs to protect the company. While they focus on reinforcing the fortress, they often overlook how they interact with end-users — the human factor that could make or break security measures. Most security teams don’t give employees personalized advice. They rarely seek permission before making changes to users’ devices. They don’t ask employees for their input, such as whether an upcoming security change may impact daily workflows and productivity. Meanwhile, the security industry is constantly developing new tools to extend visibility and control employees’ digital assets. These endpoint agents give security teams full access to users’ devices. Administrators can download documents, view web browsing history, install software, check a device’s location, and erase files without the user’s consent or knowledge. Without proper communication and mutual respect, many employees find the approach dishonest. For example, you receive a notification that your OS needs an update. Alas, we have all become experts at hitting “remind me later.” The IT team gets an alert that your OS is out of date. After a couple of emails or phone calls, they threw their hands in the air and just hit the button on their end. As your computer installs the patch, you wonder what else the security team is doing or can do in the background. The IT team thinks that employees are uncooperative, hampering their best effort to keep everyone safe. So they up the ante and get more powerful and intrusive tools. Meanwhile, employees don’t want to be treated like kindergarteners — being constantly monitored or told what to do. Many companies end up in a situation where security teams and employees talk past each other or try to out-maneuver each other. IT teams don’t trust end-users to do the right things, and employees think IT is spying on them. Such distrust makes the relationship ineffective and unsustainable. Organizations need a different approach to enforce security policy and achieve compliance.
What Is Honest Security and Why Should You Care
Honest Security is a set of user-focused principles to help IT teams implement endpoint security and device management while preserving company values such as transparency, trust, and personal responsibility. Honest Security helps security teams build effective working relationships with the end-users they defend. The practical techniques protect the dynamic between IT and employees from being harmed by dishonest approaches. Honest Security gets to the root cause of the tension between security teams and end-users. It’s the response to the shortcomings of traditional security solutions, which rely on strict enforcement and surveillance. It helps companies and IT teams establish healthier relationships with end-users. Ultimately, Honest Security allows organizations to create a better employee experience while having a more sustainable way of enforcing security policies.
Implementing Honest Security in Your Organization
Honest Security is different from traditional approaches to IT security, and you need a tool designed specifically to support the principles. Use an endpoint security solution that allows you to clearly communicate your organization’s security guidelines and help users comply with security policies without rigid management. It should immediately and automatically notify users of security issues and guide them through self-remediation steps at the point of performance. By reaching out to affected users and helping them take action, such software allows you to crowdsource security workloads. Users are empowered to remain the administrator of their devices without compromising your company’s security and compliance goals. Kolide is an endpoint security solution built on the principles of Honest Security. Unlike other solutions, it prioritizes users’ privacy. The user-focused approach to security allows employees to see what data is collected, who can see the data, and even view the full source code of the agent running on their devices to achieve full transparency. Kolide for Slack leverages a communication platform that employees already use and trust to deliver educational messages and recommendations when and where they’re most effective. Hundreds of fast-growing companies are already using Kolide to enhance endpoint security without locking down employees’ devices and hampering their productivity.